Everything you need to
run the platform
Written for the people who actually use the system: programme admins, supervisors, field workers, and developers integrating with our APIs.
Loading your geo hierarchy
Import administrative units from country level down to settlement, and attach facilities and distrib...
Creating users in bulk
Upload campaign workforce, assign roles and geography, and generate login credentials.
Working offline and syncing
How the mobile app behaves without a network, what the sync indicators mean, and how to resolve a fa...
Sync failed — what to check
A checklist to run through before raising a ticket about records not reaching the server.
Accepting and rejecting stock
How waybills work, what happens when you reject a consignment, and how end-of-cycle reconciliation i...
Getting started
TALA Campaigns 2 articlesSet up your first campaign, load the geo hierarchy, and get field teams onto the platform.
Field operations
TALA Campaigns 2 articlesDay-to-day workflows for distributors, supervisors, and store officers.
Troubleshooting
TALA Campaigns 1 articleWhat to check when something is not working, before you raise a ticket.
Cannot find what you need?
Our team answers support tickets within 24 hours on business days.